Community Guidelines

StudentLife OS is a professional community for students, schools, departments, and organizations. These guidelines keep it safe, honest, and useful for everyone. They apply everywhere on the Platform, including profiles, posts, messages, and opportunities.

• Treat others with respect. No harassment, bullying, or targeted attacks.
• No hate speech or discrimination based on protected characteristics.
• Keep interactions professional and on-topic.

• Be yourself. No impersonation of people, schools, or organizations.
• No fake or duplicate accounts.
• Provide accurate information, including student status when asked to verify.

The following additional rules apply to everyone and are enforced in addition to our Terms of Service and Acceptable Use Policy.

• No impersonation of departments or other institutions beyond what is listed above.
• No shared accounts. One person, one student account unless we authorize otherwise.
• Provide accurate profile, application, and verification information. Do not inflate GPA, experience, awards, or enrollment status.
• If you are a student, use the Platform only while you are eligible. Do not register if you are not a student or recent graduate.
• When asked to verify, submit only real documents that belong to you. Forged, borrowed, or misleading documents lead to removal.
• Upload only what proves your enrollment, such as a student ID, an enrollment letter, or a class schedule. Never upload a Social Security number, financial, tax, or tuition records, bank details, your full date of birth, or a transcript. You choose what you upload and are responsible for it; if you include sensitive information despite our guidance, you do so at your own risk.
• Do not claim a school you do not attend, or misstate your graduation year to appear eligible for opportunities you should not see.
• Do not use AI or any tool to fabricate verification materials, essays, resumes, or form answers.
• Institutions must post opportunities and campus updates only on behalf of the organization or department they represent, with accurate descriptions.

Verification badges and trust labels are not guarantees. They reflect a limited check at a point in time. Everyone remains responsible for their own due diligence before hiring, applying, messaging, or meeting.

• No doxxing or sharing someone's private information without consent.
• No threats, stalking, or unwanted contact.
• No scams, phishing, or fraudulent opportunities.

Meeting people from the Platform.Community features such as the feed, study groups, projects, connections, and the "who else is going" view for a confirmed event exist so students can build real community, and many of those connections lead to talking or meeting in person. We do not run background checks on anyone, a verified label or an accepted status is never a safety endorsement, and any decision to talk with or meet another person is yours alone, as described in our Terms of Service. If you choose to meet someone: meet in a public place, tell a friend or family member where you are going, consider bringing someone with you, keep your own transportation, never send money or share financial details, and leave any situation that feels wrong. If you are under 18, involve a parent or legal guardian first. If someone makes you uncomfortable, stop responding, block or mute them where available, and report them from inside the Platform. If you believe you are in danger, contact local law enforcement (911 in the United States) before anything else; reporting to us is never a substitute for calling the police.

• Message people for genuine, on-topic reasons: applying, recruiting, scheduling, and building real relationships.
• No spam, mass unsolicited messages, or repeated unwanted contact after someone has declined.
• Use Direct Send and Bulk Outreach to reach students who genuinely fit your opportunity, not to broadcast unsolicited ads. Target your audience honestly and respect every mute, block, and opt-out.
• Partner outreach to other organizations and schools is for genuine partnership, hiring, and programme conversations. Do not use it to advertise unrelated products or services to other tenants, to scrape or reconstruct a contact list, or to work around a narrowing requirement by sending the same campaign repeatedly with slightly different filters.
• Do not try to get around plan messaging limits, for example by deleting conversations to recover quota or by spreading one outreach across multiple accounts.
• Do not use the directory, profiles, or follow graph to assemble or sell a contact or mailing list.
• Keep messages professional. Harassment, threats, and deceptive links are never allowed.
• A school can have an organization blocked from reaching the students affiliated with that school, after a warning to the organization and a review by our security team. Never try to work around a block, whether through a second account, a colleague's seat, another organization, a shared link, or a contact list you assembled here. Circumventing a block is treated as a serious violation.
• If a block is in place, a candidate who had already applied to a specific opportunity before it took effect may finish that one application: the Platform still delivers the automatic updates owed to them, and they keep access to that posting so they can schedule, decline or respond. That is a protection for the student, not a channel for you. It is scoped to the opportunity they had already applied to, so do not treat one old application as permission to contact someone about a different posting. Do not use an interview invitation, an offer, a document or any other application update to carry a message you would otherwise be unable to send, and do not re-open a closed application to reach someone. Doing so is circumventing a block. We enforce parts of this directly: the exception is matched per opportunity rather than per organization, a personal note attached to a document is not delivered to a restricted recipient, group conversations are covered by the block exactly as direct messages are, and the exception stops once the application has concluded.

Departments can flag an organization to their school, but only the school can seek a block and only our security team can approve one. Schools must raise these concerns in good faith and about genuine conduct toward their students, never to gain a commercial advantage, to retaliate, or on an unlawful basis. The full remedy is described in Terms of Service section 6.

• Post only real, lawful opportunities, events, and listings that you are authorized to offer.
• Describe the role, eligibility, compensation, and deadlines accurately, and keep them current.
• No bait-and-switch, pay-to-apply scams, multi-level marketing recruiting, or listings that collect data with no real opportunity behind them.
• Identity-based eligibility (for example certain scholarships) is allowed only where the law permits and is enforced accordingly.
• Do not copy or re-list another institution's opportunities or events to populate your own feed or a separate product.

Use the Report option on any content, profile, message, or opportunity. Every report opens a case in our unified security queue. Our security team reviews reports, keeps you updated on the status of cases you file, and contacts the people involved where appropriate. You can see the status of reports you have filed in your account.

Depending on the severity and history of a violation, we may:

• Warn: for first-time minor violations
• Remove content: for content that breaks these guidelines
• Temporarily suspend: for repeated or more serious violations
• Permanently remove: for explicit content, threats, exploitation, or severe or repeated abuse
• Refer to law enforcement: for content that endangers minors, credible threats, or illegal activity

We may additionally:

• Request verification or additional information: when eligibility or identity is in question
• Reject or withdraw applications: when an application was submitted through fraud or misrepresentation
• Temporarily suspend: for suspected verification fraud or repeated abuse
• Permanently remove: for verification fraud or attempts to re-enter after removal
• Block future signup: for a removed credential where warranted

We are not required to provide advance notice before acting when we reasonably believe fraud, safety, or platform integrity requires immediate action. Decisions are made through our governed security process and may be based on automated signals, manual review, and reports from users or institutions.

If you believe an enforcement action was a mistake, you may respond through the security thread tied to your case or contact support@studentlifeos.com. We will review the decision.