Terms of Service

These Terms of Service (the Terms) are a binding agreement between you and StudentLife Technologies LLC (StudentLife OS, we, us, our). They govern your access to and use of our websites, applications, and services (together, the Platform). By accessing or using the Platform, you agree to be bound by these Terms and by every policy in our Legal Center.

• Students must be current students or recent graduates of a recognized educational institution, and may be asked to verify their status with enrollment or graduation documentation.
• If you are under 18, you may use the Platform only with the consent and supervision of a parent or legal guardian.
• School administrators must be authorized representatives of the institution they register.
• Organizations must provide accurate, legitimate business information.

How we verify students. Signup is open to any email, but being treated as a verified student is earned. We verify students in two layers: a verified school email ending in .edu is trusted automatically, and any other student uploads a document that proves current enrollment for our team to review by hand. Separately, an approved school may declare the email format its students use, which confirms matching students at scale. You may use the Platform during a grace window of ten sign-ins or thirty days, whichever comes first, before an unverified student is asked to upload proof. Details are published at studentlifeos.com/verification and in our Privacy Policy.

What to upload, and your responsibility for it. When we ask you to verify, you decide which document to submit. Please upload only a document that proves your enrollment, for example a current student ID card, an enrollment verification letter, a class schedule, an educational plan, an acceptance letter, or, for recent graduates, a diploma or degree confirmation. The name on it should match your account. You are solely responsible for the documents you choose to upload and for everything they contain. If you choose to upload a document that includes sensitive information despite our guidance and in-product warnings, you do so at your own risk and you, not StudentLife OS, are responsible for any consequences of that choice. Please cover or redact any sensitive detail before uploading; if you send us something you should not have, contact support@studentlifeos.com and we will delete it.

Honest verification is required. You agree not to misrepresent your enrollment or identity, submit forged, altered, or misleading verification documents, use an email address you are not authorized to use, or create or maintain more than one account to evade verification. We may confirm your eligibility through your school, including by asking a school you list to confirm whether you are enrolled, and we make the final decision on any verification outcome.

Consequences and reversibility. If you do not complete verification when asked, or if we determine you misrepresented your eligibility, we may set your account to a pending state, temporarily suspend it, or, for clear cases of deception or abuse, permanently remove it and block its email address from creating a new account, in each case as described in our enforcement process. Verification decisions are reversible: if you provide what we asked for, or a decision was made in error, we restore your status. You may ask us to review a decision at support@studentlifeos.com.

• You must provide accurate, current, and complete information.
• You are responsible for keeping your credentials confidential and for all activity under your account.
• One account per person; multiple accounts are not permitted.
• You must notify us immediately of any unauthorized access at support@studentlifeos.com.

Account security. You are responsible for choosing a strong, unique password, for safeguarding any one-time codes we send you, and for signing out of devices you no longer control. Where we require or offer multi-factor authentication, you agree to use it. We may require multi-factor authentication for certain roles or actions, and we may suspend access where we reasonably believe an account has been compromised.

Team members and authorized users. Organization, school, and department accounts are shared workspaces. The account owner, and any administrator the owner authorizes, may invite other people (each a Team Member) into the workspace and assign each one a role that determines what they can see and do. This section governs that team relationship. It applies in addition to the rest of these Terms, and where it conflicts with a more general provision for a team workspace, this section controls.

Authority to invite. By inviting a person to your workspace, you represent and warrant that you are authorized to grant access on behalf of the organization, school, or department, that the person is permitted to act for it, and that adding them does not violate any law, policy, or agreement that binds you. You must not invite a person under a false name, invite someone who has been removed or blocked from the Platform, or share a single seat among several people. Each Team Member must use their own account and their own credentials.

Roles and least privilege.Each Team Member is granted one role (such as admin, recruiter, reviewer, compliance officer, or viewer, depending on the workspace). Roles are enforced on our servers on every request, so a Team Member can access only what their role allows. You are responsible for assigning the least level of access each person needs, for reviewing roles over time, and for promptly changing or removing access when a person's responsibilities change or they leave. Granting the admin role gives a person broad control of the workspace, including the ability to invite and remove others; grant it deliberately.

Responsibility for team activity.The account owner and the organization, school, or department are responsible for the Team Members they invite and for everything done within the workspace under any seat, whether by the owner, an administrator, or any other Team Member, to the same extent as if the owner had taken the action itself. The person who invites a Team Member (the inviter) is responsible for confirming that person's authority and the role they are given. Each Team Member (the invitee) is independently responsible for keeping their own credentials secure, for using their access only for the workspace's legitimate purposes, and for their own actions and omissions, and each Team Member agrees to be bound by these Terms and every policy in our Legal Center. Responsibility under this section is joint and several: we may look to the account owner, to the inviting administrator, and to the acting Team Member, together or individually, for any breach. Nothing here shifts to us any responsibility for how you configure roles or supervise your team.

Seats and plan limits. The number of Team Members a workspace may have is determined by its plan, and that limit is enforced on our servers. You may not use deactivated seats, repeated invitations, the timing of plan changes, or any other technique to exceed the seats your plan includes. We may decline or reverse any action that would exceed your seat allowance.

Removal and offboarding. You may deactivate or remove a Team Member at any time. Removal is immediate and complete: the person is signed out of every device, their multi-factor enrollment and pending verifications are erased, and they lose all access to the workspace. You are responsible for removing access promptly when it is no longer needed. Removing a Team Member does not delete the records of actions they already took; those remain in the workspace and in our audit logs as described in these Terms and our Data Usage Policy. We may also suspend or remove a Team Member's access where we reasonably believe it is necessary to protect the Platform or other users.

Accountability. Sensitive actions taken in a workspace, such as role changes, member removals, data exports, and changes to billing or recovery contacts, are written to a tamper-evident audit record so the account owner can see who did what and when. You agree that this record is an accurate account of activity in the workspace and may be used to resolve disputes about team activity.

Your use of the Platform is subject to our Acceptable Use Policy and Community Guidelines. In short, you agree not to post unlawful, harassing, fraudulent, or explicit content, not to impersonate others, and not to scrape, probe, or interfere with the Platform or its security.

Your content. You retain ownership of the content you post, including the opportunities and listings you publish. You grant us a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, distribute, adapt for format, and surface that content as needed to operate, improve, and promote the Platform. For an opportunity you publish, this license expressly lets us show it in the student feed, search, and recommendations, match it to relevant students, generate a flyer, QR code, and shareable link for it, and report its performance back to you. The full terms of this license are in our Copyright and Intellectual Property policy.

Our content. The Platform, its software, source code, design, look and feel, user flows, features, and brand are owned by StudentLife Technologies LLC and protected by copyright, trademark, trade dress, and other intellectual property law.

Testimonials and featured members.From time to time we feature real members of the StudentLife OS community, including students, on our website and in our marketing, and we only do so with that person's permission. When you agree to be featured, you grant us a non-exclusive, royalty-free license to display your name, photo, school or program, and the statement you provided, on our website, in our applications, and in related promotional material, and you confirm the statement reflects your own genuine experience. Every featured student is a real, verified member of the community. A testimonial describes one person's individual experience and is not a promise or guarantee that you will obtain any particular job, internship, scholarship, admission, or other outcome. You can ask us to remove your testimonial at any time by emailing support@studentlifeos.com, and we will take it down promptly.

No scraping or copying. You may not scrape, crawl, or use automated systems to extract opportunities, listings, career fair and event entries, the school and department directory, profiles, or any other content or data from the Platform, and you may not copy, imitate, reverse engineer, or clone the Platform, its design, or its features to build or operate a competing or substantially similar product, company, or service. In particular, you may not copy, re-list, or aggregate a career fair, event, opportunity, or other listing posted by an organization, school, or department in order to seed, populate, launch, or operate another product, application, startup, feed, dataset, or service, whether or not it competes with us. These restrictions are detailed in our Acceptable Use Policy and Copyright and Intellectual Property policy, and we will enforce them.

Schools and organizations that post opportunities must ensure all information is accurate, lawful, and non-discriminatory, and are responsible for managing their own application and selection processes. Identity-based eligibility requirements are permitted only where the law allows (for example, certain scholarships) and are enforced accordingly on the Platform.

Types of organizations. An organization account is open to a broad range of legitimate entities that work with, hire, fund, serve, or support students. This includes, without limitation, businesses and employers of every size and industry; nonprofits, foundations, and community organizations; scholarship and other funding providers; public-sector entities such as cities, counties, government agencies, public libraries, parks and recreation departments, and workforce or economic development bodies; education-adjacent providers that are not schools on the Platform (such as tutoring, training, research, and enrichment programs); professional and membership organizations; and care, civic, and community institutions. When you register an organization, you represent that you are authorized to act for it and that the business, institutional, or official information you provide is accurate and legitimate. Being eligible to register does not guarantee approval: we review organizations before they go live, may research an applicant, and may decline, suspend, or remove an account at our discretion, as described in these Terms.

Public profiles. Organizations and institutions maintain a public profile that may be viewed by students, schools, departments, and other organizations. You are solely responsible for the content of your profile, including its accuracy and your right to display any logo, image, mark, or other material you upload. Do not place confidential, sensitive, or third-party information on your profile that you are not permitted to publish. Profile information (which may include performance statistics derived from your activity on the Platform) is displayed as provided or as computed from your account and is not independently audited by us.

Profile visibility. On some plans your entire profile is public by default; certain paid plans add controls that let you choose which sections of your profile are visible and to which audience. The availability of these controls is described on the billing page and may change. Regardless of your visibility settings, you remain responsible for the content you publish, and you should not rely on a visibility setting to protect information you would not want disclosed.

Verification badges. We may, at our sole discretion, grant a verification badge to an organization or institution after a limited internal review. A verification badge is not an endorsement, certification, guarantee, or warranty by us of the verified party's legitimacy, conduct, qualifications, postings, or trustworthiness, and it does not make us a party to any dealing between users. We may grant, decline, withhold, modify, or revoke a verification badge at any time without notice. You must not imply that a badge constitutes our endorsement, and you must not copy, fake, or misrepresent it.

Discovery, partnerships, and direct messaging. The Platform includes directories and profiles that let organizations, schools, and departments discover one another, follow each other, send direct messages, and share career fairs and events, so that the parties who benefit from working together can build genuine, two-way relationships. You may use these discovery, follow, and messaging features only for your own legitimate recruiting, outreach, and relationship building on the Platform. You may not use them to send spam or mass unsolicited messages, to harass, to assemble or sell a contact, lead, or mailing list, or to copy a directory, profile, follower list, career fair, event, or listing for use in another product or service. Following or messaging another party does not create any partnership, agency, joint venture, or employment relationship between you and us, and we are not a party to, and are not responsible for, any agreement, dealing, communication, or dispute between the parties who connect through the Platform.

Pipeline and engagement insights.An organization may see aggregate analytics about its own activity on the Platform, including which schools and departments its applicants come from and how that flow converts from application to hire. These insights reflect only your own account's activity and the application data you already received; they do not give you access to another organization's data, and they do not provide student personal information beyond what an application already provided to you. You must use these insights only for your own internal recruiting decisions and consistent with our Data Usage Policy, our Acceptable Use Policy, and applicable anti-discrimination law. Some insights and tools are available only on certain plans, as described on the billing page.

The Platform lets organizations, schools, and departments host and attend career fairs, events, and conferences, whether virtual or in person (each, an Event). This section governs that feature; it is in addition to, and does not replace, the rest of these Terms.

Hosting. When you create an Event you are its host and are solely responsible for its accuracy, lawfulness, scheduling, capacity, and for honoring the registrations you accept. You choose the Event audience (organizations, schools, and departments, optionally narrowed by industry, state, or city), and you may approve, waitlist, or decline registrations. Eligibility is enforced on the Platform on every registration, and you may not attempt to circumvent it. Hosting an Event does not entitle you to contact registrants for any purpose unrelated to that Event.

Attending. Registering for another host Event creates a record visible to that host, who may approve or decline you, contact you about the Event, and check you in. You may withdraw a registration before you are checked in. You agree to register only for Events you are eligible for and to provide accurate registration information.

Check-in and attendance. The Platform includes a check-in system that may issue a rotating code or QR code for self-check-in and may record whether and when a registrant checked in. Hosts may also check registrants in manually. Check-in codes are time-limited and are provided solely to operate a specific Event; sharing, reselling, or reusing them outside that Event is prohibited. Attendance records belong to the Event and are made available to its host only.

Attendee data. A host receives the registration and attendance information needed to run its Event, such as the attending account name, contact email, and check-in status, and may use that information only to operate that Event and to follow up about it. A host may not add registrants to unrelated marketing lists, sell or transfer attendee data, or use it to seed, populate, or operate any other product, dataset, or service. Hosts must handle attendee data in line with these Terms, our Privacy Policy, and our Data Usage Policy.

No copying or reuse of Event listings. Events posted by other organizations, schools, or departments are shown to you so you can decide whether to attend or partner; they are not a public dataset. You may not scrape, crawl, copy, re-list, aggregate, or republish an Event, its details, or its registration or attendance data into another product, application, startup, feed, dataset, or service, whether or not it competes with us, and you may not use automated systems to collect them. To pass an Event to a partner, use the built-in share tool, which delivers it as a message to a specific recipient rather than exposing a public link. These restrictions are detailed in our Acceptable Use Policy and Copyright and Intellectual Property policy, and we will enforce them.

Plan limits. Browsing Events is available to every organization at no cost. Hosting, signing up to attend, and the built-in check-in system may be limited by your plan. Those limits are applied to your organization as a whole, not to an individual team member, so they cannot be exceeded by acting through another seat. The current limits are described in your billing settings and on our pricing page.

Cancellation. A host may cancel an Event, and registered attendees are notified. A school may cancel an Event published in its name by one of its departments, with a reason. We may remove an Event that violates these Terms.

Organizations, schools, and departments can review and manage the students who apply to their opportunities through a hiring pipeline, which includes application review, interview scheduling, offers, and a set of automated notifications to applicants. This section governs that feature; it is in addition to, and does not replace, the rest of these Terms.

You run your own pipeline. Each institution controls its own pipeline and is solely responsible for how it reviews, shortlists, advances, rejects, interviews, and selects applicants. The Platform records application status, your private internal notes, and your ratings, and it surfaces analytics about your own activity. We do not make, review, or endorse any hiring, admission, or funding decision, and we are not a party to any relationship that results from one.

Automated applicant notifications. The pipeline can send applicants professional, automated messages and emails at the moments you choose, including an application receipt, interview invitations, offers, status-driven messages, and a final-decision message when you mark recruiting complete. You control when these are sent, including a silent review mode that lets you move applicants without notifying them. You are responsible for the timing and appropriateness of the notifications you trigger, and for the content of any message or email template you write, automation rule you enable, or bulk message you send. You may not use these tools to send spam, to harass, or to message applicants for a purpose unrelated to the opportunity they applied to.

Hiring automation and document delivery. You may create automations that act when an applicant reaches a status you choose, including generating a personalized message for each individual applicant, attaching documents you selected such as an offer letter or onboarding packet, and delivering them on your behalf. Any automation you enable, and every document, template, and instruction it uses, is your content and is sent under your name. You are the sender and the controller of those communications, and you are responsible for their accuracy and timing, for their compliance with applicable employment, consumer-protection, and anti-spam law (including honoring opt-out and unsubscribe requests), and for the legality and contents of any document you attach. We generate, deliver, and track these communications on a best-effort basis as a convenience; we do not draft your offer terms, verify your documents, or guarantee that any specific message, document, reminder, or tracking signal is delivered, received, or on time. Internal reminders the Platform sends to applicants on your behalf are operational messages tied to your opportunity and are never a guarantee of any outcome.

Strong Candidate match.The pipeline also shows a rule-based Strong Candidate match: a transparent score, with a band and a plain reason for each point, that measures how well an applicant fits the criteria you set for that opportunity. It is computed from the opportunity's own requirements and the applicant's profile, it is decision-support only, and it never moves an applicant, sends a message, or makes a decision. It does not use protected demographic attributes except where a program may lawfully consider them for that specific opportunity type (for example, certain scholarships), and you remain responsible for every criterion you set and every decision you make.

AI candidate match.If you run the optional AI candidate match, it ranks the applicants for a single opportunity using the criteria you set, may read an applicant's resume and cover letter, writes a short explanation of why an applicant fits, may recommend a next status, and may identify candidates to keep on a waitlist. It is decision-support only. The explanations, scores, recommendations, and any suggested status are estimates that may be incomplete or wrong, and you must independently review each applicant and remain the sole decision-maker. The match never receives names, emails, school names, or protected demographic attributes, and a candidate's verification or trust badge is never an input to it. Taking an attribute such as first-generation status, gender, or membership in a group into account is permitted only where the law allows it for that specific program (for example, certain scholarships), and you are responsible for the legality of every criterion you set and every decision you make.

Interviews and scheduling. You may publish interview availability and invite applicants to book a time. Times are interpreted in your institution timezone and shown to each person in their own timezone. A saved meeting link must use https and resolve to a trusted host, and you are responsible for hosting the interview you scheduled and for honoring the windows you opened. Calendar data and any optional calendar integration you connect are handled as described in our Privacy Policy.

Offers. An offer you extend through the Platform is an offer from you, not from us. You are responsible for its terms, its expiration, any attached documents, and for honoring it. Moving an applicant out of an offer state may withdraw the offer; you are responsible for that action and for any communication it triggers.

No guaranteed outcome. Applying, being reviewed, being interviewed, or receiving an offer is never a guarantee of selection, employment, admission, funding, or any other outcome. Match scores, rankings, ratings, and analytics are decision-support estimates, not guarantees, and may be inaccurate.

Lawful, non-discriminatory selection. Every hiring, admission, and funding decision you make using the Platform must comply with applicable anti-discrimination and equal-opportunity law and with our Acceptable Use Policy. Protected demographic information is never used by any AI ranking and is held in a separate, consent-gated store; you must not attempt to re-identify an individual from aggregate insights or make a selection decision that unlawfully discriminates against a person or group. Any AI candidate ranking you run is decision-support only, as described in the SLOS AI section below, and you remain responsible for every decision.

Applicant data. You receive the application a student submitted to your opportunity and the academic and profile details relevant to it. You may use that information only to evaluate the applicant for that opportunity and to communicate with them about it, and you must handle it in line with these Terms, our Privacy Policy, and our Data Usage Policy. You may not sell or transfer applicant data, add applicants to unrelated marketing lists, or use it to seed, populate, or operate any other product, dataset, or service.

Plan limits.For schools and departments the recruiting toolkit is included with the institution's plan. For organizations, opening the hiring pipeline to review and manage applicants, in-platform interview scheduling, offers, saved talent, bulk applicant messaging, and the AI candidate match depend on the plan, as described on the billing page and our pricing page. Limits apply to your organization as a whole, not to an individual team member, and are enforced on our servers.

Organizations. Organization plans may include paid tiers that unlock additional capabilities. The features included in each tier are described on the billing page in your portal and on our pricing page. Paid subscriptions renew automatically at the end of each billing period using your saved payment method, until you cancel.

Free trial. A new organization or school account begins with a 30-day free trial that unlocks full access, with no credit card required to start it. The 30-day trial begins when you complete your account setup (onboarding), not when you first sign up or when your account is approved, so your trial days are not consumed while you are still setting up. We do not charge you automatically when an organization trial ends. If an organization does not choose a paid plan by the end of its trial, the account automatically moves to the Free plan, which lets you continue to post opportunities and receive applications at no cost, and your data is retained so you can upgrade at any time. Trial length and availability may change.

Buying a plan during your trial. You may purchase a paid plan at any time during your free trial without losing your remaining trial days. When you do, you keep your full trial access for the rest of the trial period, you are not charged until the trial ends, and the paid plan you selected begins automatically when the trial ends. From that point the subscription renews automatically each billing period using your saved payment method until you cancel. This ensures there is never a gap in access and you do not pay twice for the same period.

Plan features and usage limits.The capabilities and usage limits available to an organization depend on its current plan, and some capabilities, including the applicant hiring pipeline and its related tools, require a paid plan. The Free plan lets an organization post unlimited opportunities and receive applications at no cost; a paid plan is required to read the deep per-opportunity analytics, to open the hiring pipeline to review and manage those applicants, and to message matching students in bulk. Within the hiring pipeline, the number of applicants you can actively review for a single opportunity, and access to its advanced tools such as hiring insights, automation, applicant export and email, and running a SLOS AI candidate match, depend on your tier; applicants beyond your tier's review limit are retained and become reviewable if you upgrade. We may change the features, quotas, and limits included in any plan over time, and we will give reasonable advance notice of a material reduction to a feature on a paid plan you are then subscribed to. When your plan does not include a feature, or you reach a usage limit, access to that feature is restricted while your underlying data is retained and becomes available again if you upgrade or your usage resets. Every member of your team shares your organization's plan and its limits; a team seat does not grant access beyond the plan, and access controls are enforced on our servers, not only in the interface.

Plan changes. An upgrade takes effect immediately and the difference for the remainder of the current period is prorated and charged at that time. A downgrade takes effect at the end of your current billing period, so you keep the plan you paid for until it ends, then move to the lower tier with no early charge. A cancellation takes effect at the end of the current billing period; your account then moves to the Free plan and your data is retained.

Schools. Schools are not charged a self-serve plan price and have no feature tiers. Pricing is agreed directly with your institution and takes effect after a 30-day free trial, which begins when your school completes onboarding. Schools choose a term, either six months or one year, and we generally recommend the yearly term for the best value. A school subscription renews automatically at the end of the chosen term using your saved payment method until you cancel, and payment may be made in advance for additional periods. When a school is active, every department and team member receives full access.

School trial end and renewal. We send reminders, both by email and as a notice inside your school portal, on a schedule as your trial or renewal date approaches. If a price has already been agreed for your school, you can complete checkout from the Billing tab before or after your trial ends, and access is restored for your whole school the moment payment clears. If a price has not yet been agreed when your trial is ending, we ask you to contact us at support@studentlifeos.com so our team can finalize your plan; your data is retained and access is restored as soon as a price is set and paid. If a school does not have an active, paid subscription, access for the entire school, including its departments and their team members, is locked while your data is retained. During this locked period, the school owner can still reach the Billing area to complete checkout or contact us; department leads and team members are asked to contact their school owner, who is the only person able to renew the account.

Taxes. Where applicable, sales tax or VAT is calculated and shown on the secure checkout page before you pay, and is added to the amounts above. When a payment is refunded, any tax that was charged is refunded proportionally with the refunded amount.

Refunds. Fees are generally non-refundable except where required by law, but we may, at our discretion, issue a full or partial refund (including a percentage of a payment) based on the circumstances. Approved refunds are returned to the original payment method through our payment processor, which issues a refund confirmation. To request a refund, contact support@studentlifeos.com.

Promotional offers and launch discounts. From time to time we may offer limited-time promotional pricing or launch discounts, including offers for early organizations and schools that join during a launch period. Any such offer is provided at our discretion, is subject to availability and to the specific terms stated with the offer, may be limited in number or time, and may be changed or withdrawn at any time before it is applied. Unless the offer says otherwise, a discount is a one-time concession applied to a single payment, after which the regular price resumes on later renewals.

SLOS AI is an optional assistant that helps you draft opportunity applications using your own profile and resume. It is off by default and runs only when you choose to use it. When you use it, the relevant parts of your profile and resume text are sent to our AI provider to generate the draft (see the Privacy Policy). We encourage you to read these Terms and our Privacy Policy in full before enabling or using SLOS AI, so you understand how it works and what you are responsible for.

For students. Everything submitted through your account is your responsibility, including any form that SLOS AI fills or submits.

• AI can make mistakes. You are responsible for reviewing, and for the accuracy of, every form SLOS AI fills, drafts, or submits for you, including each answer it pre-fills from your profile or resume. By default, every application is shown to you for review before it is submitted, and reviewing it is always recommended.
• Trusted Auto-Apply is an explicit opt-in that authorizes SLOS AI to complete and submit applications on your behalf without that review step. If you turn it on, you accept full responsibility for whatever is filled and submitted. You may withdraw any application at any time from your Applications tab, and you may turn the feature off at any time.
• Protected information. Your demographic, equal employment opportunity (EEO), and other sensitive identity information (for example race, ethnicity, gender, age, disability, or veteran status) is protected information. SLOS AI never reads it and never answers identity questions for you. That information is held in a separate, consent-gated store the assistant cannot access, it is never sent to any model, and it is never used to rank, score, or judge you. It remains entirely your choice, and you may leave any demographic question blank on any application.
• No fabrication, but you confirm the facts. SLOS AI is instructed to use only the facts in your own profile and resume and to report what it cannot find rather than invent it. Even so, AI can make mistakes, so you are responsible for confirming that every answer is accurate, current, and truly yours before you apply.
• Eligibility and each opportunity's own rules.The assistant's match suggestions are estimates, not a guarantee of eligibility, acceptance, or outcome. You are responsible for meeting each opportunity's requirements and for complying with the terms, eligibility rules, and application instructions of the organization, school, or department you apply to.
• No misrepresentation. You may not use SLOS AI to submit false, misleading, or plagiarized information, to impersonate anyone, or to misrepresent your identity, qualifications, or authorship. Misuse may result in removal under our Acceptable Use Policy.
• Availability and limits. SLOS AI is an optional convenience that may be unavailable, rate limited, paused, or withdrawn at any time, including by a platform safety control, with no obligation on us to provide it. Daily and per-category usage limits apply. Manual application is always available.
• We provide SLOS AI on an as-is basis, without warranty of any kind, and are not liable for application outcomes. Everything submitted through your account, including anything filled or submitted by SLOS AI, remains your full responsibility.

For organizations, schools, and departments: AI candidate ranking.An organization, school, or department may use SLOS AI to rank the applicants to its own opportunities. This is an optional decision-support tool. It is blind to demographic, EEO, and other sensitive identity data by construction, it ranks candidates under an alias with contact details removed, and it does not change a candidate's status, send any message, or extend any offer on its own. AI can make mistakes; the institution is solely responsible for independently reviewing the ranking and for every hiring decision it makes, which must comply with applicable anti-discrimination law and our Acceptable Use Policy. The same principle applies to any other content an institution drafts with AI assistance: the institution, not SLOS AI, is responsible for what it reviews, approves, and sends. We provide these features on an as-is basis and are not liable for hiring outcomes.

Every authenticated session and every signup records your IP address, the approximate IP-derived city, region, and country (sourced from our network provider Cloudflare at the edge, with no third-party geocoder), and the browser User-Agent. This is approximate, IP-based location only. We do not request, use, or store GPS or browser precise-location data. We use this only to detect compromised sessions and to show you which devices are signed in to your account. See the Privacy Policy for retention windows and controls.

We may modify, suspend, or discontinue any part of the Platform at any time. We will give reasonable notice of material changes that affect paid services where we can.

The Platform is provided on an as-is and as-available basis without warranties of any kind. We do not guarantee that opportunities listed are accurate, current, or will result in employment, admission, or funding. You are solely responsible for vetting opportunities, organizations, and applicants.

We do not author, verify, or endorse the content of user or organization profiles, and we do not guarantee that any profile information, statistic, logo, or claim is accurate or current. A verification badge reflects only a limited internal check at a point in time and is not a guarantee of any party's identity, legitimacy, or conduct. Any reliance you place on a profile, a statistic, or a verification badge is at your own risk, and you remain solely responsible for your own due diligence before engaging with any organization, institution, or applicant.

Any testimonials, reviews, or success stories shown on the Platform or our website describe the individual experiences of specific people. They are shared with that person's consent, they are not necessarily typical, and they are not a guarantee or prediction that you will achieve the same or similar results.

Any comparison, benchmark, or statement about other products or services shown on our website or marketing materials is provided for general information only, reflects our good-faith understanding at the time it was written, and may not reflect another provider's current features, plans, or pricing, which change over time and vary by provider. Such comparisons are not a representation, warranty, or guarantee, and you should evaluate any other product on its own terms. Third-party names, logos, and trademarks referenced anywhere on the Platform are the property of their respective owners, are used only for identification and comparison, and do not imply any affiliation with, sponsorship by, or endorsement of StudentLife OS.

To the maximum extent permitted by law, StudentLife Technologies LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Platform.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND ALL CONTENT, FEATURES, AI OUTPUT, MATCHING, ANALYTICS, VERIFICATION SIGNALS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR QUIET ENJOYMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS; THAT OPPORTUNITIES, ORGANIZATIONS, SCHOOLS, OR APPLICANTS ARE LEGITIMATE; THAT VERIFICATION OR BADGES ARE COMPLETE OR CURRENT; THAT AI OR MATCHING OUTPUT IS ACCURATE; OR THAT ANY PARTICULAR HIRING, ADMISSION, SCHOLARSHIP, INTERVIEW, OFFER, OR OUTCOME WILL OCCUR.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STUDENTLIFE TECHNOLOGIES LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS, OR OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS IN ANY TWELVE-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (US $100) OR (B) THE AMOUNT YOU PAID US FOR THE PLATFORM IN THAT TWELVE-MONTH PERIOD (IF ANY). STUDENT ACCOUNTS ARE GENERALLY FREE; FOR MOST STUDENTS, THE CAP IN CLAUSE (A) APPLIES.

SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES. IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

You agree to indemnify and hold harmless StudentLife Technologies LLC from any claims, damages, losses, liabilities, and expenses arising from your use of the Platform or your violation of these Terms.

In addition, you agree to defend, indemnify, and hold harmless StudentLife Technologies LLC and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and investigators' costs) arising out of or related to:

• Your use of the Platform
• Your content, applications, messages, listings, or submissions
• Your violation of these Terms or any policy in our Legal Center
• Your violation of any law or the rights of any third party
• Your misrepresentation of student status, identity, or eligibility
• Any fraudulent, forged, or misleading verification document you submit
• Any hiring, recruiting, admissions, or selection decision you make as an institution
• Any dispute between you and another user, except to the extent caused by our gross negligence or willful misconduct

We may assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense. You may not settle any matter that imposes an obligation on us or admits fault on our behalf without our prior written consent.

We may suspend or terminate an account that violates these Terms, our Community Guidelines, or our Acceptable Use Policy, or where required to protect users or the Platform. You may stop using the Platform and request account deletion at any time.

We may also suspend or terminate an account, revoke sessions, block a credential from future signup, or restrict features at any time if we reasonably believe you violated these Terms, our Community Guidelines, or our Acceptable Use Policy, if required to protect users or the Platform, if we suspect fraud or abuse, or where required by law. We are not obligated to provide advance notice when immediate action is necessary. You may stop using the Platform and request account deletion at any time, subject to our Data Usage Policy.

Suspension or removal ends your right to access the Platform under that account. Provisions that by their nature should survive (including disclaimers, limitation of liability, indemnification, dispute resolution, and governing law) survive termination.

The Platform includes direct messaging between students, schools, departments, and organizations, subject to the audience rules described in your portal (for example, a school can message students and organizations affiliated with it, an organization can message students who applied to it and the institutions it discovers, and a student can message the schools, departments, and organizations they are connected to). Messaging is provided for legitimate recruiting, academic, and relationship-building purposes only.

You are responsible for everything you send. You agree not to use messaging to send spam or mass unsolicited messages, to harass, threaten, or deceive, to share another person's private information without consent, to distribute malware or phishing links, or to assemble or sell a contact list. Messages may be scanned by automated safety systems and may be reported into our security queue; content that violates these Terms, our Community Guidelines, or our Acceptable Use Policy may be removed and a conversation may be locked. Some conversations created by the Platform (for example a school-to-department channel or a security thread) are system managed and cannot be deleted or left. Private message content is stored encrypted, as described in our Privacy Policy.

Organizations have additional outreach tools built on top of one to one messaging. A group chat is a conversation an organization creates with several people who can all reply; joining a group chat by invitation or link is always free. A Direct Send delivers one message to a hand-picked list of recipients, each in their own private thread. A Bulk Outreach delivers one message to a filtered audience of students who match criteria the organization chooses, such as major, student type, location, interests, or skills, and an organization may attach one of its own opportunities to that outreach so the right students receive it directly. These tools are provided to help organizations reach students who genuinely fit an opportunity, not to send unsolicited bulk advertising. Every recipient still controls the conversation and can mute it, report it, block the sender where available, and decline further contact, and every audience, block, and opt-out rule continues to apply to Direct Send and Bulk Outreach exactly as it applies to a one to one message.

Messaging and outreach are metered features. Depending on your plan, the Platform sets monthly limits on how many new conversations you may start, how many group chats you may create and how many people each may include, how many Direct Send and Bulk Outreach campaigns you may run and how many recipients each may reach, the audience filters available to you, and how many file attachments you may send. Replying inside a conversation that already exists, and being added to or joining a group chat, are always free and are not metered. These limits are enforced on our servers for every member of your account, so they cannot be exceeded by using a different team seat or by editing a request, and usage is counted when a message or campaign is sent. Deleting, archiving, or leaving a conversation does not reset, refund, or increase your usage for the period. The specific limits for each plan are shown in your billing area. We may throttle, suspend, or remove access to messaging or outreach, with or without notice, if we detect spam, abuse, evasion of these limits, or any other violation of these Terms or our policies.

File attachments and links you send may be scanned by automated safety systems before or after delivery. You must not attach or link to unlawful, infringing, malicious, or deceptive material, and you must have the right to share anything you send. Receiving and viewing an attachment is always free; sending attachments may be subject to plan limits.

The Platform sends you operational notifications in the app and by email, including security and account alerts, application and hiring updates, interview and offer activity, messages, deadlines and reminders, campus updates from institutions you follow, and billing notices. Some of these, such as security alerts, billing and renewal notices, and final hiring decisions, are transactional and necessary to operate your account, so they are not subject to marketing opt-out. You may control optional and marketing communications, mute or adjust categories where the Platform provides those controls, and unsubscribe from non-essential email.

Outbound email is sent on our behalf by our email provider and may be delivered to your primary inbox and, only when you have verified it and opted in, to a recovery, billing, or personal email you have added. You are responsible for keeping your contact addresses current and your inbox secure, since email can be used to recover or verify access.

The Platform lets you build application and intake forms, upload files such as resumes, cover letters, logos, and documents, and store them in a document library. You are responsible for the content, accuracy, lawfulness, and your right to upload everything you submit, and for not uploading confidential, sensitive, or third-party material you are not permitted to share. Do not upload content that is unlawful, infringing, malicious, or that you do not have the right to provide.

Files are stored with encryption at rest and are served through access controlled routes rather than public links, so a document is reachable only by accounts with a legitimate connection to it (for example, an institution reviewing an application you submitted to it). We may apply file-type and size validation and may scan or reject files that appear unsafe. We are a storage and transmission provider for the content you upload, not its author, and we do not independently verify it.

An institution may restrict an opportunity so that only students who hold a specific pass can see or apply to it, and these restrictions are enforced on our servers, so a direct link cannot bypass a gate you do not qualify for. The Platform also provides shareable links, QR codes, flyers, and referral links for opportunities and events. A shared link can be opened by anyone, but applying always requires a verified student account, and gated visibility is always enforced server-side. You may use these sharing tools only to promote your own legitimate opportunities and events, and you may not use a referral or share link to mislead, to harvest accounts, or to circumvent eligibility, audience, or plan limits.

Verification. Signup is open, and trust is layered rather than based on an email domain alone. A verified school email ending in .edu is trusted automatically; a student without one may be asked to upload enrollment or graduation documentation that our team reviews by hand. We accept only a limited set of enrollment documents (a student ID card, an enrollment verification letter, a class schedule, an educational plan, an acceptance letter, or, for recent graduates, a diploma), and we deliberately never ask for transcripts, tuition or financial records, portal screenshots, or a Social Security number. Verification documents are encrypted at rest, opened by reviewers only through short-lived signed links, audited on every access, and never shown to schools, organizations, or other students. Access to certain features may be limited until verification is completed within the grace window described in the product. Submitting false documentation or misrepresenting your status is a violation of these Terms and our Acceptable Use Policy. Schools may confirm or dispute a claimed affiliation for roster integrity; a school cannot delete a shared platform account, and genuine enforcement follows our governed security process. How we collect and handle verification documents is described in our Privacy Policy.

Organization and school verification. Organizations and schools are reviewed before they are approved. We review each new account and may research publicly available information to confirm an organization is a legitimate business or institution and to confirm a school is a genuine institution; schools are reviewed manually by a member of our team and are never approved automatically. Once a school is approved, the school and its active departments are verified automatically. A blue verification badge we may grant after review is described in the school and organization responsibilities section above and is provided at our discretion, for display only, and is never sold.

Graduation and alumni access. A student account moves from current student to recent graduate and, after a defined period, to expired alumni access, without ever being silently locked out. As your listed graduation year approaches and after it passes, we send you a series of reminders, in the app and by email, asking you to add and verify a personal email. We do this because your institution can deactivate your school email once you leave: a verified personal email is your durable way to sign in and to receive security codes. Once you verify it, your sign-in codes route to it and you may sign in with either your school email or your personal email. For your security, your school email is retired as a sign-in identifier a defined period after graduation (currently about six months), but only once a verified personal email exists, so you are never left without a way to sign in. At that point your login moves to your verified personal email and the school email is released. If your institution reassigns that address to a new student, it becomes a separate, brand-new account with no access to yours; your account and everything in it remain tied to your personal email. If you reach the platform after your graduation year without a verified personal email, we will prompt you to add one each time you sign in until your account is secured; you can always continue in the meantime. If our records are wrong, you can mark yourself as still enrolled at any time and your account is restored. A defined period after graduation (currently five years) alumni access ends and the account is retired for audit; you can request a copy of your data by contacting support. The current windows are described in the product and may change. It is your responsibility to keep a working personal email on file so you do not lose access.

Closure and removal. You may stop using the Platform and request deletion at any time. Account deletion is processed as described in our Data Usage Policy; certain records may be retained where required for audit, security, legal compliance, or to support content others have already received. We may suspend or remove an account as described in the suspension and termination section above, and a removed credential may be blocked from re-registering where warranted to protect the Platform.

The Platform relies on trusted third-party providers to operate (for example, hosting, database, file storage, network edge and security, rate limiting, payment processing, real-time delivery, email delivery, and the optional AI provider), and offers optional integrations you can connect, such as a calendar integration. These providers and integrations are governed by our Privacy Policy. When you connect an optional integration, you authorize the described data flow and can disconnect it at any time, which revokes the stored authorization. We are not responsible for third-party services we do not control, including any external site you reach through a link, an external application URL, or a meeting link, and your use of those services is governed by their own terms.

StudentLife OS is operated from the United States and is intended for students, schools, departments, and organizations in the United States. We make no representation that the Platform is appropriate or available for use outside the United States. If you access it from another location, you do so on your own initiative and are responsible for compliance with applicable local law, and you consent to your information being processed in the United States as described in our Privacy Policy. You may not use the Platform in violation of United States export controls or sanctions, and you represent that you are not located in an embargoed jurisdiction or on a restricted-party list.

Who may use a student account. A student account is for individuals who are currently enrolled at a recognized educational institution or who are recent graduates within the alumni-access window described in these Terms and in the product. You may not register or maintain a student account if you are not a student or recent graduate, if you have been permanently removed from the Platform, if your email is on our signup blocklist, or if you are creating the account on behalf of someone else without authorization.

Accurate information. You must provide accurate, current, and complete information at signup, in your profile, on every application, and in every verification submission. This includes your name, email addresses, school affiliation, major, graduation year, enrollment status, and any other field you complete. You may not use a false name, a misleading email, a fabricated school, a wrong graduation year, or any other detail intended to make you appear eligible when you are not.

Verification is not optional honesty.Our verification process (including the .edu fast path, document upload, and manual review) exists to confirm eligibility. You may not submit forged, altered, borrowed, purchased, or otherwise inauthentic documents; submit another person's documents as your own; use a document from a different school or term to misrepresent current enrollment; reuse a document after you are no longer enrolled when the Platform still treats you as a current student; or attempt to bypass, disable, or evade the verification wall, grace window, or review outcome by technical means, multiple accounts, or repeated submissions designed to confuse reviewers.

School affiliation.You may claim affiliation with a school only when it is truthful. Selecting a school you do not attend, typing a school name manually to appear affiliated when you are not, or continuing to claim a school after a school has rejected your affiliation on its roster are violations. Schools may confirm or reject roster claims for integrity; a rejection on one school's roster does not delete your platform account, but it may affect how that school sees you and may be considered in a broader fraud review.

One person, one account. You may maintain only one student account unless we expressly authorize otherwise. You may not create duplicate accounts to obtain additional grace windows, evade a suspension or blocklist, reset verification status, manipulate applications, or split activity across identities. You may not sell, rent, lend, or transfer your account or credentials.

Prohibited impersonation and misrepresentation includes, without limitation:

• Pretending to be another student, alumni, employee, recruiter, or institution
• Using another person's email, student ID, enrollment letter, or resume without permission
• Claiming enrollment at a school where you are not enrolled
• Claiming a graduation year, major, GPA, or credential you do not hold
• Using AI or any tool to fabricate verification documents, form answers, essays, or experience
• Coordinating with others to pass verification for ineligible users
• Registering with an email you do not control or that belongs to someone else
• Re-entering the Platform after removal using a new identity without authorization

Consequences. We may investigate suspected fraud using automated signals, manual review, school roster feedback, document analysis, IP and device signals, and reports from users or institutions. Outcomes may include requesting additional verification, limiting features, rejecting or withdrawing applications, removing content, temporary suspension, permanent account removal, email signup block, retention of evidence for audit and legal purposes, and cooperation with schools, organizations, or law enforcement. We are not required to warn you before acting when we reasonably believe fraud, safety, or platform integrity is at risk.

When you browse, save, or apply to an opportunity, RSVP to an event, or interact with a school or organization through the Platform, you agree to the following.

Truthful applications. Every application, form answer, resume, cover letter, attachment, and message you submit must be truthful, authored by you (or properly disclosed where collaboration is allowed), and relevant to the opportunity. You may not submit applications you did not intend, mass-apply through automation, apply while knowing you do not meet stated eligibility, plagiarize essays or answers, or use the optional SLOS AI assistant to invent qualifications, employers, awards, or experience you do not have.

No gaming the system. You may not manipulate saves, views, match scores, rankings, or analytics; create fake engagement; use bots or scripts to apply, save, or message; or coordinate with others to inflate metrics. Match percentages, AI suggestions, and recommendations are estimates for your convenience only. They are not guarantees of eligibility, selection, or outcome.

Institution decisions. Schools and organizations control their own opportunities, forms, and hiring decisions. We do not guarantee that any posting is accurate, that any recruiter will respond, or that any application will be reviewed, shortlisted, interviewed, or selected. Disputes about hiring, admission, scholarships, or compensation are between you and the institution; we are not a party to those decisions.

External opportunities.Some listings link to an external site. When you leave the Platform, that site's terms and privacy practices apply. We are not responsible for external application flows, fees, or outcomes.

Withdrawal and honesty. You may withdraw an application where the product allows it. You may not submit an application and later claim it was unauthorized unless that is genuinely true. Repeated apply-and-withdraw patterns intended to harass recruiters or manipulate pipeline metrics may be treated as abuse.

We operate a unified security and trust program, including automated controls, manual review, a security case queue, audit logging, and governed enforcement actions. To protect users and the Platform, we reserve the following rights, in addition to everything else in these Terms and our other policies.

• To investigate suspected violations using any lawful means, including review of account activity, verification documents, messages, applications, device and IP signals, and reports from third parties
• To request additional information or verification at any time, and to refuse or revoke access until we are satisfied
• To remove or restrict content, opportunities, messages, or profile fields that violate these Terms or pose risk
• To suspend access temporarily, permanently remove an account, block an email from future signup, revoke active sessions, and escalate to law enforcement when warranted
• To share relevant information with a school, organization, or authority when we believe it is necessary to address fraud, safety, or legal obligations, consistent with our Privacy Policy
• To preserve records for audit, dispute resolution, and legal compliance, even after account deletion, as described in our policies

You agree to cooperate with reasonable requests from our team related to security, verification, or enforcement, including providing clarifying information when your account is under review. Failure to cooperate may result in suspension or removal.

Reporting tools on the Platform open a case in our security queue. We review reports in good faith but do not guarantee a particular outcome or timeline. Retaliatory reporting, false reporting, or coordinated reporting campaigns may itself be a violation.

Platform role. StudentLife OS provides tools that help students, schools, departments, and organizations discover one another and manage workflows. We are not an employer, admissions office, scholarship provider, broker, agent, guarantor, or insurer. Nothing on the Platform creates an employment, agency, partnership, or fiduciary relationship between you and us.

Verification badges and labels. A verified, pending, or unverified label, a blue verification badge on an organization or institution, or any similar trust signal reflects a limited check at a point in time under our policies. It is not a warranty, endorsement, certification, or guarantee of identity, enrollment, legitimacy, conduct, safety, or future behavior. You must perform your own due diligence before applying, hiring, messaging, meeting, or sharing sensitive information. We may grant, withhold, modify, or revoke any badge at any time without notice.

Matching and AI. Match scores, AI-drafted applications, AI candidate rankings, analytics, and recommendations are provided for convenience and decision support only. They may be incomplete or wrong. Demographic information is excluded from AI ranking by design, but no automated system is perfect. Institutions remain solely responsible for their hiring and selection decisions. Students remain solely responsible for what they submit.

User content. Profiles, posts, messages, and opportunity listings are authored by users. We do not pre-approve all user content and do not guarantee its accuracy, legality, or quality. Your reliance on any user or institution is at your own risk.

Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including outages of third-party infrastructure, network failures, natural events, or government action.

Assignment. You may not assign or transfer these Terms without our consent. We may assign them in connection with a merger, acquisition, reorganization, or sale of assets.

Severability and waiver. If any provision of these Terms is held unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver of our right to do so later.

Entire agreement. These Terms, together with the policies in our Legal Center that they reference, are the entire agreement between you and us regarding the Platform and supersede any prior agreement on that subject.

Electronic communications. You consent to receive agreements, notices, disclosures, and other communications from us electronically, and you agree that electronic communications satisfy any legal requirement that a communication be in writing.

Relationship of the parties. Nothing in these Terms creates a partnership, agency, joint venture, or employment relationship between you and us, and we are not a party to any dealing between users who connect through the Platform.

Informal resolution first. Before filing any formal claim, you agree to contact us at support@studentlifeos.com with a description of the dispute and to work with us in good faith to resolve it informally for at least thirty days. Most concerns can be resolved this way.

Binding arbitration. If we cannot resolve a dispute informally, you and StudentLife Technologies LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Platform will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, except that either party may bring an individual action in small claims court if the claim qualifies. The arbitration will take place in San Francisco, California, or another location we mutually agree on, and will be conducted in English. The arbitrator may award the same damages and relief that a court could award to an individual, subject to the limitation of liability in these Terms.

Class and representative action waiver.YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding unless we both agree otherwise in writing.

Jury trial waiver. TO THE EXTENT PERMITTED BY LAW, YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL FOR ANY DISPUTE COVERED BY THIS SECTION.

Opt-out. You may opt out of the arbitration and class action waiver in this section by sending a written notice to support@studentlifeos.com within thirty days of first accepting these Terms. Your notice must include your name, the email on your account, and a clear statement that you opt out of arbitration. If you opt out, the governing law and venue section below applies.

If informal resolution fails and binding arbitration does not apply, including because you validly opted out or a court determines arbitration is unenforceable for a particular claim, disputes will be resolved in the state or federal courts located in San Francisco, California, as described in the governing law section below, unless applicable law provides otherwise.

StudentLife OS is operated from the United States by StudentLife Technologies LLC and is offered to students, schools, and organizations across the United States. By using the Platform you consent to your information being processed in the United States.

These Terms are governed by the laws of the State of California and the United States, without regard to conflict-of-laws principles. Disputes will be resolved in the state or federal courts located in San Francisco, California, unless applicable law provides otherwise.

We may modify these Terms from time to time. We will notify you of material changes by email or through the Platform. Continued use after changes take effect constitutes acceptance of the updated Terms.